Request Collaboration

Request Collaboration

Dear Customers,

In order to help technicians who are working on the same request to keep track of all the request-related activities, we will be introducing the Request Collaboration feature for ServiceDesk Plus OnDemand.
Technicians will be instantly notified of each others activities through a float notification in the Request details page.

As a heads up before this feature release, you can refer to the below screenshots for a quick preview on the feature and the options that will be introduced.





We will provide with more details about this feature, once the feature is released.

Let us know if you need any clarifications. You can also send an email to our support email address sdp-ondemand-support@manageengine.com.

Regards,
Ram


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