Request Closure Rule
Hi there,
Is it possible to get a Site option under Closure Rules (specifically Requests), this would help when it comes to reporting time showing Site "unassigned". we tie MESDP into AD but our Office location and Department are always behind when it comes to people changing locations in our organization.
Having this option available will help our technicians locate exactly where the requester is from.
Regards,
Willus
Is it possible to get a Site option under Closure Rules (specifically Requests), this would help when it comes to reporting time showing Site "unassigned". we tie MESDP into AD but our Office location and Department are always behind when it comes to people changing locations in our organization.
Having this option available will help our technicians locate exactly where the requester is from.
Regards,
Willus