Request Closure Code
Hi
It would be good if you could make the Request Closure Code mandatory before closing a call.
By having a code of "User Training Required" we were able to identify systems and areas that we needed to run workshops or provide documentation on.
Regards
Andrew
Topic Participants
Osborn, Andrew
ServiceDesk Plus
Lynne Scofield
Jai Anand Krishnamoorthy
Carlos Armas
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