Request Closing Rules
Greetings
Is it possible to add functionality in "Request Closing Rules"(help desk module) which will alow to set this rules for different status than "close' ?
We are using status "solved" for finished requests and then after confirmation from user we are closing requests.
Regards
Is it possible to add functionality in "Request Closing Rules"(help desk module) which will alow to set this rules for different status than "close' ?
We are using status "solved" for finished requests and then after confirmation from user we are closing requests.
Regards
Topic Participants
broxq_me
Dominic Gennello
wgq_me
kkevin
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