request closed but opened after one month
if i have request that has been resolved and closed, and the requester opens it after a month or more. then the request shows overdue!!
how can i avoid it? is ther a way not to allow the requester to open a request that was closed a month back??? or is there any work around for this
how can i avoid it? is ther a way not to allow the requester to open a request that was closed a month back??? or is there any work around for this
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Mehra Dawood
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vladare
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