I recently migrated SD+ over to a new server. The details please click <https://forums.manageengine.com/topic/migrating-service-desk-plus-to-a-new-server-sdp-9237/reply>
After I've created the request, I am no longer to view attachments within Request. When I click on the request 185437 to view attachment, it says "File was not found".
I found that the path C:\ManageEngine\ServiceDesk\fileAttachments\Request\Jun2017 has only one folder. I added a screen shot of the error.
**Path
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The request is created after i have stored the data.
I have done a test.
When I create the request with one attachment , the attachment can not be download. But when i create the request with three attachments, I can only download two attachments. Pls check this problem. Thanks