We use "Approvers" in several different request templates. It appears that any of them where the requestor is filling in the "approver" field on the form, are working fine. However, the ones that are automatically set up through the Workflow tab to send to $REPORTING_TO$, are not working.  

Instead of automatically sending a notification and changing the status to "Pending Approval," the status is set to:

Approval Status

: To Be Sent

and a notification is NOT sent. We have to manually send the approval request, which kind of defeats the entire purpose of the workflow. Are we missing something on our end (like is there another option that needs set somewhere?) or is the system functioning incorrectly?

Thanks!