When sending a request for approvals, sometimes the wrong approver is selected. The wrong approver DENIES the request and then the request is useless. We have to recreate the original request and send for approvals again.

Is there a way to delete the approver who denied the request and have the ticket status updated to awaiting approval?

Or can we get another option other than Approved or Rejected? A good option might be "Not My Accountability" or something along those lines...

Regards,