Request Approval - Automation & workflow
Hi, we're trying to implement a kind of approval workflow with SDP for a customer who's ISO certified and need to follow a certain approval flow.
Unfortunately SDP doesn't provide much automation in this area: I' d like to be able to create a criteria filtering a specific Request template and then, as an action to process the request, to send it automatically for approval to a specific person (maybe with a specific Role, something like SDRequestApprover).
Hope I've been clear, it would help a lot in day by day Request processing, especially for companies with strong procedures in place.
Thanks
Unfortunately SDP doesn't provide much automation in this area: I' d like to be able to create a criteria filtering a specific Request template and then, as an action to process the request, to send it automatically for approval to a specific person (maybe with a specific Role, something like SDRequestApprover).
Hope I've been clear, it would help a lot in day by day Request processing, especially for companies with strong procedures in place.
Thanks