Request - A Way to formalise enhancements and wishlists
Hi OpManger Support Guys
Myself, like many of my fellow OpManager users, find your tool very useful, and becoming even more useful every release.
However, the current process of suggesting enhancements and fixes seems to be very haphazard... posting them in forum threads can mean they are overlooked or forgotten accidently.
Would it be possible for some kind of formal enhancement request and suggestion system be put together to allow customers to submit these through to you, and to get feedback on them.
An idea I had was a web portal, where items could be entered for suggestion, and then all users can see the items and their status.
Your product managers and developers could then update this with their status... eg on roadmap, under development, to be included in next service pack, deferred etc.
I think this would be really helpful, as we, as the end customers, get up to our elbows in OpManager every day, and we can see how features would be of benefit to everyone.
Keep up the good work!
Dave
Myself, like many of my fellow OpManager users, find your tool very useful, and becoming even more useful every release.
However, the current process of suggesting enhancements and fixes seems to be very haphazard... posting them in forum threads can mean they are overlooked or forgotten accidently.
Would it be possible for some kind of formal enhancement request and suggestion system be put together to allow customers to submit these through to you, and to get feedback on them.
An idea I had was a web portal, where items could be entered for suggestion, and then all users can see the items and their status.
Your product managers and developers could then update this with their status... eg on roadmap, under development, to be included in next service pack, deferred etc.
I think this would be really helpful, as we, as the end customers, get up to our elbows in OpManager every day, and we can see how features would be of benefit to everyone.
Keep up the good work!
Dave