reports with Overdue Status - always shown as true
If I modify a report, such as requests by category, and add the overdue status; that field always shows as true even though the due date is sometime in the future.
Is this a bug or am I not doing something correct within the reporting?
The canned SLA reports show the overdue status correctly.
See attachment. Notice that current time (when attachment image was created) is 8-11-2006 11:26
Is this a bug or am I not doing something correct within the reporting?
The canned SLA reports show the overdue status correctly.
See attachment. Notice that current time (when attachment image was created) is 8-11-2006 11:26
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ankit
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