Reports - Scheduled - Arrgh.... + Suggestions!!!!
Hi Support,
I have created a report and scheduled it to send to a particluar set of people including the customer.
The customer wants this to be sent to additional members of staff.
I went into scheduled reports and clicked edit, there isn't anywhere that I can see where to modify the emil to list.
I then created another report, and called it the same as the previous one expecting this to overwrite the existing one.
It showed two reports of the same name, which shouldn't be possible!! I then got two copies of the report sent out, one to the existing list and one to the existing list plus the additional email address.
What makes this worse is that I deleted the first one in the list, hoping this was the original one and it deleted both!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
All of my custom report is now lost, I have to spend more time setting it up again, can you take a look please so this can't happen again and provide an easy place to change the "send to" within scheduled reports to avoid this situation, as it appears that I would have to create the whole report again from scratch if I wanted to add another recipient to the schedule.
As a suggestion all reports should be created as normal, and then have a tab for scheduling within the report. Once this report is scheduled it appears in a scheduled reports list with an edit option. When you click on the edit option within the scheduled reports list it takes you to the schedule job tab within the report.
This stops the scheduled reports as it is at the moment, fixed to a schedule. If I decided that I didn't want to schedule a report any more but wanted to keep it, there doesn't look like there is any way of doing this.
Cheers
Rich
I have created a report and scheduled it to send to a particluar set of people including the customer.
The customer wants this to be sent to additional members of staff.
I went into scheduled reports and clicked edit, there isn't anywhere that I can see where to modify the emil to list.
I then created another report, and called it the same as the previous one expecting this to overwrite the existing one.
It showed two reports of the same name, which shouldn't be possible!! I then got two copies of the report sent out, one to the existing list and one to the existing list plus the additional email address.
What makes this worse is that I deleted the first one in the list, hoping this was the original one and it deleted both!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
All of my custom report is now lost, I have to spend more time setting it up again, can you take a look please so this can't happen again and provide an easy place to change the "send to" within scheduled reports to avoid this situation, as it appears that I would have to create the whole report again from scratch if I wanted to add another recipient to the schedule.
As a suggestion all reports should be created as normal, and then have a tab for scheduling within the report. Once this report is scheduled it appears in a scheduled reports list with an edit option. When you click on the edit option within the scheduled reports list it takes you to the schedule job tab within the report.
This stops the scheduled reports as it is at the moment, fixed to a schedule. If I decided that I didn't want to schedule a report any more but wanted to keep it, there doesn't look like there is any way of doing this.
Cheers
Rich