Reports for Reviews
I need additional fields to be added to the Reports so that I can have a report for my supervisor to review closed tickets by Tech. The Report needs to include the Date Requested, The Requestor, the Description, any notes on the ticket, the resolution and the close date.
I can get everything else on there except for the Resolution. Can this be added to the Reports function?
I can get everything else on there except for the Resolution. Can this be added to the Reports function?