Hi,

I'm looking for reports that will show how many requests were (in history) assigned to technician (not completed by).

sample 1: (summary for requests completed last month):
technician_name, assigned_request_count, completed_request_count

sample 2: (requests that were assigned to technician, but are no longer, for requests completed last month):
old_technician_name, assigned_request_id, assigned_request_title, new_technician_name, request_status_on_assignment to old_technician, request_status_on_assignment to new_technician, current_request_status.

Is this possible?

Regards,
Artur Fajok