Reports by All Requests - not close to number of call IDs
When I run a reports on all requests and set the dates specifically to cover since when we started using SDP up to todays date, it reports about 10000 call entries.
However we are up to request ID 17700. On the basis that each new call ID auto incremnets by one each time, then we have a discrepancy between our call IDs logged and what SDP reports are reporting ? Discrepancy of nearly 8000 !
Whilst Im prepared to accept that some calls are deleted and others are merged, this wouldnt account for anything like this volume of calls that are gone or not being reported upon. Am I missing something here ?
THanks
matt
However we are up to request ID 17700. On the basis that each new call ID auto incremnets by one each time, then we have a discrepancy between our call IDs logged and what SDP reports are reporting ? Discrepancy of nearly 8000 !
Whilst Im prepared to accept that some calls are deleted and others are merged, this wouldnt account for anything like this volume of calls that are gone or not being reported upon. Am I missing something here ?
THanks
matt