Reports
Hi there,
I will try to explain this best I can... Basically we have two IT departments in our company who are going to be using the service desk plus software. The two I.T departments are split into 2 separate parts of a larger company.
The technicians are separated into two departments each having for example 5 technicians in each. When creating reports we can see all the technicians in the reports summary. We would like to have, if possible, the reports to show data for the individual departments.
I was wondering if there is a way to generate separate reports for individual technicians in the two I.T departments. This would be useful in its own right if it is not possible to do the first part of our request.
Kind Regards
Joe.
I will try to explain this best I can... Basically we have two IT departments in our company who are going to be using the service desk plus software. The two I.T departments are split into 2 separate parts of a larger company.
The technicians are separated into two departments each having for example 5 technicians in each. When creating reports we can see all the technicians in the reports summary. We would like to have, if possible, the reports to show data for the individual departments.
I was wondering if there is a way to generate separate reports for individual technicians in the two I.T departments. This would be useful in its own right if it is not possible to do the first part of our request.
Kind Regards
Joe.
Topic Participants
Lee Hannah Jones
kkevin
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