Hi All,
I'm struggling running multiple queries into a single report, as stated elsewhere there are reports that singly do almost anything you would require but running them together is a different thing entirely.
I'm trying to get a report that shows Total calls logged and resolved per month, but also average time spent per call and percentage of completed calls that have met and not violated SLA ideally broken into priority
I don't wish to see any request/incident details just purely and simply the base numbers to present where required.
Thanks.