Hi Guys,
We are trying to generate a report so we can look at tickets logged monthly + time spent on the ticket.
The attached is a great start showing our monthly tickets and which category they are in as a bar chart.
How would I:
1 – Include time spent per ticket in the chart. So where you can set the amount of time in a work log for example on a ticket, how can I include that?
2 – Sub categories included in the bar chart if possible (or a 2nd chart?).
Attached are screenshots of my custom report but I'm hoping we can some how incorporate the time spent in the work logs.