Reporting on SLA's in SD7 Enterprise
I'm using service desk plus version: 6.0.0
Build Number : 6012 and i need SLA reports.After I try to use reports you describe and every returns error messages. I have windows 2003 R2 SP2 and microsoft SQL Server 2000.
I saw in your query lines that if it'd been use for lixux system and I tried to change that used format to mssql, and it doesn't work anyways.
Could someone help me with this?
Thanks,
Build Number : 6012 and i need SLA reports.After I try to use reports you describe and every returns error messages. I have windows 2003 R2 SP2 and microsoft SQL Server 2000.
I saw in your query lines that if it'd been use for lixux system and I tried to change that used format to mssql, and it doesn't work anyways.
Could someone help me with this?
Thanks,