Report to show number of requests / incidnets
hi all im looking to build a report to breakdown how many requests and how many incidents we have assigned to a particular group
Example
Service desk
Incidents 25
Requests 36
Also would it be possible to get this as a % on the overall total
Thanks
Example
Service desk
Incidents 25
Requests 36
Also would it be possible to get this as a % on the overall total
Thanks
Topic Participants
Chris Jones
V Murali
ServiceDesk Plus
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