Our helpdesk is set up so that jobs are automatically closed 2 days after a resolution, so that I can see if there are any jobs, "straight up Closed" instead of resolved by technicians are you able to provide MSSQL code so that I can see technicians that are closing jobs instead of resolving?

 

ManageEngine ServiceDesk Plus Version 8.0.0 Build 8011.  MSSQL

 

Cheers

Mark W