Report to compare Requests Closed and Time Spent
I have a Question for anyone that can help.
I have been assigned the task to figure out the following:
Tickets that were Created each quarter vs tickets that were closed.
I also need to have a total time of the work logs on completed tickets that quarter.
Can anyone help me create a custom query to get this information without running several different manual reports.
I have been assigned the task to figure out the following:
Tickets that were Created each quarter vs tickets that were closed.
I also need to have a total time of the work logs on completed tickets that quarter.
Can anyone help me create a custom query to get this information without running several different manual reports.