Hello,

I need to generate a report on the amount of time my techs spend on tickets. I have each of them enter the time they spend in the tasks section of each ticket. At the end of the week or month. I need to be able to generate a report that says Tech (A) completed X number of tickets and spent X number of hours on all their tickets(B) completed X number of tickets and spent X number of hours on them and do on.   

For the life of me I cant figure out how to generate this report.