Report - Ticket group changes
Hello,
Trying to produce a report for ALL tickets in the system, showing every time they changed group rather than just the current group?
Example below for the kind of thing I'm after;
Request ID | Subject | Group | Time stamp of group change | Previous group? |
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|
1 | Test | Service Desk | 10am | NULL |
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|
1 | Test | Accounts | 11am | Service Desk |
|
|
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