Report That Shows All Tickets Last Updated 7 Days Ago
Hi team
I'm looking to build a custom report that shows all tickets open/on hold/waiting on client or waiting on vendor that have not been updated in 7 days.
I'm looking to add the following fields in the following order:
Request ID
Requester
Request Status
Subject
Technician
Created Time
Due By Time
Last Update Time
I tried building a tabular report myself and could not filter out the last 7 days.
mssql database
ver 9.0 build 9009
Thanks.
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