Report Support Rep query
Hi all,
I've been trying to get this down pat and can't quite grasp it - I'd like to run a report which will provide me with a listing of the support reps, their number of opened and closed tickets for the month and there total number of tickets remaining open at the time of the report.
Any assistance would be greatly appreciated :-)
Cheers!
I've been trying to get this down pat and can't quite grasp it - I'd like to run a report which will provide me with a listing of the support reps, their number of opened and closed tickets for the month and there total number of tickets remaining open at the time of the report.
Any assistance would be greatly appreciated :-)
Cheers!
Topic Participants
Craig
SupportCenter Support
Tom Lallis
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