Hi,
I have a multi choice field in Service desk that is imported into Analytics Plus.
What I'm finding is - if i do a report on this field it will list them with all options that have been selected - so for example -
I select for request1 -
Option 1
Option 3
Option 5
I select for request2
Option 1
I select for request3 -
Option 1
Option 3
I select for request 4 -
Option 5
How can i run some kind of report that totals them up. What I'm finding is if I do a report on this field.. it will list them as multiple options. I'm after some kind of report to show total amount of times each option was selected - regardless of if other options were also selected.
So for example -
Requests where option 1 was selected = 3
Requests where option 2 was selected = 0
Requests where option 3 was selected = 2
So totalling up each option regardless of if more were chosen.
thanks