Hi,

 

I need a report that shows me the tickets the previous month that were more than xx days in the " Outstanding customer " , " Outstanding Supplier " and " Open " for a specific support group . Required fields are in the same order :

Ticket ID (With link to SDP. Only is possible)
Creation Date
GroupName
Technician
Requester
Title
status

MSSQL

Thanks,

 

Mauricio