Report Required for Technician
Can I have the following report please:
The day count is secondary. But the remaining details such as the request id, requestor name, department , problem and the date is required.
I have a technician 'Hardware'
If a request/complaint is made against suppose, workstation 'PC-2013' and assigned to 'Hardware' I want a report that shows all requests of this workstation that have been assigned to 'Hardware' ONLY. If possible I would also like the number of days between the requests.
Example
| PC does not Boot | 11/2/2016 | |
| RAM damaged | 12/2/2016 | 30 ( days after the previous complaint) |
The day count is secondary. But the remaining details such as the request id, requestor name, department , problem and the date is required.
Thank you :)