Report Required
Hi,
Can you create a report with the following detail:
a. Ref no
b. Raised by or reported by
c. Date (reporting/creating date)
d. Subject
e. Type of ticket (bug, enhancement, access related, user knowledge gap or others .. whatever headings available)
f. Assigned to
g. Date assigned
h. Date attended
i. Updates (activities and date)
j. Last update (person and brief)
k. Resolution
Thanks,
Tracy
Can you create a report with the following detail:
a. Ref no
b. Raised by or reported by
c. Date (reporting/creating date)
d. Subject
e. Type of ticket (bug, enhancement, access related, user knowledge gap or others .. whatever headings available)
f. Assigned to
g. Date assigned
h. Date attended
i. Updates (activities and date)
j. Last update (person and brief)
k. Resolution
Thanks,
Tracy