Report Query to Show when ticket is updated
Hi
We are running 9.3 Build 9308
I would like to know if there is a query which can be run to display a list of tickets that have been updated on a given date
At the moment i only know how to create a report to show the number of tickets either opened or closed, but i want to see if there is a way to show the number of tickets updated, i.e. tickets that are already open, have been worked on, but are still not complete
I am thinking i need to use the WorkOrderHistory but wouldnt know how to write a query
Any help much appreciated
Thanks
We are running 9.3 Build 9308
I would like to know if there is a query which can be run to display a list of tickets that have been updated on a given date
At the moment i only know how to create a report to show the number of tickets either opened or closed, but i want to see if there is a way to show the number of tickets updated, i.e. tickets that are already open, have been worked on, but are still not complete
I am thinking i need to use the WorkOrderHistory but wouldnt know how to write a query
Any help much appreciated
Thanks