Report poor ServiceDesk Plus support
Who could i contact to report poor support from a ServiceDesk plus technician? I have been trying to get a problem resolved for weeks now and I literally get 1 response MAYBE every few days. The issue i have been trying to get resolved is urgent, and the SDP tech new this but yet there has been no sense of urgency coming from this specific SDP support tech. I would like a contact to report this individual.
Thank you
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