Report on requests that have exceeded their SLA

Report on requests that have exceeded their SLA

Hello,

I need to make a report for all requests that has breached their respective SLA's for the last month, but I can't figure out how.

I need it to contain:
- Which SLA was exceeded?
- By how long?
- Account / and or Sub-account?
- Request ID?


Do you have any tips or templates for this kind of report?


Thanks!

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