Report on Due Date Changes
I think I know the answer to this question already, but I wanted to get confirmation:
Can you run a report to look into request history to see how many times the due dates have been changed for multiple requests? I know that I can just open each ticket and look at the request history, but someone here wants to see this for many tickets at once in a report format.
Thank you.
-JDG
Can you run a report to look into request history to see how many times the due dates have been changed for multiple requests? I know that I can just open each ticket and look at the request history, but someone here wants to see this for many tickets at once in a report format.
Thank you.
-JDG
Topic Participants
JDG_me
Murugesh K
Paul Hugenberg
ServiceDesk Plus
stefan.sehlberg
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