Report - Line graph to show the number of open tickets over time

Report - Line graph to show the number of open tickets over time

Hi Team,

I've tried to do this in the MESDP Reports section but can't get it to work, can anyone tell me the settings to create a report that shows the number of open (by open I mean: not closed or resolved) tickets over time using a line graph?

For example I might want to produce 3 reports from this:
- Last month
- Last quarter
- Last calendar year (Jan - Dec) - this one I'm particularly interested in

I'm assuming I'll need to use an Advanced Matrix report using the "Requests/All Active Requests" module?

This is what I've tried and it is not working:


Thanks.
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