Hi all,
Looking for assistance here I am struggling to figure this out and wasn't given much time to try and create it so I come to you wonderful people.
I am trying to create a report that will show weekly the number of requests that were created and assigned to each technician and the number of those requests that were closed. After the chart that shows this I need it to show each technician with the list of tickets they were assigned that week including the ID number, Subject, and Requester. With it indicating which are the ones still opened.
The second part, which can be its own report separate from this one. I need a week by week comparison of my technicians tickets assigned vs closed going back to the start of 2025. This way we can compare the number of tickets incoming each week to get an idea on flows.