Report for tickets pending approval
Hi,
Will it be possible to generate a report for all tickets pending approval with the following details:
1. Request ID
2. Subject
3. Category
4. Group
5. Email of Approver
Our status is "Pending - Request Approval" and running v9309 on MS SQL.
I need this report as there are a couple of approvers that are receiving reminder notifications even though they are claiming there are no tickets showing up on their dashboard.
Will it be possible to generate a report for all tickets pending approval with the following details:
1. Request ID
2. Subject
3. Category
4. Group
5. Email of Approver
Our status is "Pending - Request Approval" and running v9309 on MS SQL.
I need this report as there are a couple of approvers that are receiving reminder notifications even though they are claiming there are no tickets showing up on their dashboard.