Hi

We use Support Centre Plus for our orders. We are looking for a report on the category "Quote" and incorporating the history for that request. We need to find the last date and time stamp there was an attachment sent back out to the customer. These attachments should not be any signature graphics only excel sheets or PDF files. From this report we need to find out how long the support rep took to respond to the request for a quote.

We utilise Microsoft SQL 2012.

Thank you for your time.

Graeme