Report - Does Service Desk manage the quantities ?

Report - Does Service Desk manage the quantities ?

Hello all,

I am wondering if Service Desk Plus 13 manage the quantities for the dashboard's graphics.

I would like to have the stats by quantity and not by number of case. For information the qty is a numeric additional field added.

For the reject, instead of 1 I would like to have 12 quantities on the below report:







Thank you.

Javid

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