Report by Technican Status Closure and Technician Unassigned
Hi
I am trying to figure out how to run a report that shows :
Status Closue Code (Closed) by Technician AND
Unassigned Technician
In other words who is closing tickets without Assigining themselves as Technicians.
Any thoughts on how to do this?
Regards
Sharlene
Topic Participants
sharlene
Michael Charles
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