Report: average time between two different ticket's status
hello,
we would need to generate 2 custom reports.
the first one is: average time between template change from "default request" to a custome one (named "gestione rda").
the custom template has two task. the second report we need is: average time between single task completion.
thank you,
mario zelaschi
italian institute of technology
we would need to generate 2 custom reports.
the first one is: average time between template change from "default request" to a custome one (named "gestione rda").
the custom template has two task. the second report we need is: average time between single task completion.
thank you,
mario zelaschi
italian institute of technology