"Report an Issue" button no longer opens Incident Template catalog

"Report an Issue" button no longer opens Incident Template catalog

A few users have reported that when selecting the "Report an Issue" button from the home page it now opens up the same specific template instead of the catalog of incident templates. The template that is opening isn't even the default.

We are using the default requester portal configuration and no changes have been made to it. When viewing the requester portal in preview mode it is working correctly.


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