Need to know how to do the following when a Technician replies to a Requestor when working a request.

1)  Prevent the servicedesk email address from being included in the CC field

2)  Prevent originally CC'd people from being included in the CC field.

I could not find anything in either the Email Server settings or the Notification Templates for rules related to Replying back to Requestors.  The "Reply a Request" does not contain items for anything but the Subject and Body.