Hi There,
In every reply template I create, SDP inserts multiple line spaces when I send it no matter how I format it. Can you please advise why this happens and when it will be fixed? Ive included an example below.
| Your Version |
: 8.2.0 Build 8210 |
Saved Template
Dear John,
This is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test.
This is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test.
This is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test.
Regards,
Support
When I select the template, this is what appears in the reply window:
Dear John,
This is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test.
This is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test.
This is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test.
Regards,
Support
When I send the template (even after removing additional line breaks manually) this is how it appears to staff and in my SDP conversation history:
Dear John,
This is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test.
This is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test.
This is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test.
Regards,
Support
Coincidentally, the same issue occurred when I posted this query into this forum window.