Reply Not populating To: field and e-mail alerts not working.

Reply Not populating To: field and e-mail alerts not working.

Just upgraded to the newest version.  When replying to a ticket or a users appended message the To: field is not populating with the user's e-mail like it was before.  If you manually enter the To: e-mail it attaches it to the ticket and sends it out.  
Also e-mail alerts for a new ticket are not being sent out.

Admin > Mail Server Settings say they are running.

                  New to ADSelfService Plus?