Reply button missing in client portal

Reply button missing in client portal

Hi,

We are experiencing a problem with client portal. When a client creates a request by sending in a email and then logs in to the client portal and opens the newly created request he/she has the option to reply on the original request. But when a client creates a request by filling in a form in the client portal, and opens the newly created request he/she does not have the option to reply. (They still have the option to add notes)

Im wondering if this is a feature or a bug ;)

Regards,

Arjen

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