Reply button at top of conversation item

Hi Support,
I was wondering whether it was possible for you to make a very small change to the system which would make a huge difference to our support reps.

When a reply is sent from SC+ by our Support Reps to a contact it includes the previous email. This ensures that contacts have the full information about the request for their reference.
The down-side to this is that, as time goes on and the number of correspondence items increased, the individual trail in a response gets bigger and bigger. This means that, 10 responses into a request, when one of our Support Reps wants to respond to the latest contact correspondence they have to scroll all the way through the item to find the Reply and Forward buttons which are currently at the bottom of the conversation - see attached screenshot Current.jpg.

Would it be possible to add a second Reply and Forward button to the top of the conversation item - see attached screenshot Proposal.jpg? Please note, I wouldn't want you to move the existing buttons as I'm sure many other users like the buttons where they are, I would just like a second set of buttons to be added to the top of the conversation items so that we don't have to scroll through the entire item!

Thanks in advance,
Andy