Reply as issue
Hello Team,
I try to send reply as support group email, but requester receives an email from the main account always
I try to send reply as support group email, but requester receives an email from the main account always
But nghi.vu receives an email from
itsm.mail@domain.com
Support email: admincare@domain.com (already alias of main account)
Main account: itsm.mail@domain.com (which configured in Incoming/Outgoing)
Requester email: nghi.vu@domain.com
Please help to check
Support email: admincare@domain.com (already alias of main account)
Main account: itsm.mail@domain.com (which configured in Incoming/Outgoing)
Requester email: nghi.vu@domain.com
Please help to check