"Reply a request" Configuration

"Reply a request" Configuration

Hi,

I have the same problem like:

https://pitstop.manageengine.com/portal/community/topic/repeating-subject-title-when-replying-to-users-reply-in-requests

https://pitstop.manageengine.com/portal/community/topic/reply-a-request-configuration

My "Reply a request subject" configuration is: RE:##RE-$RequestId## : $Title

My delimeter: ##

But, when I try to reply: RE:##RE-4181## : RE: #4181# RE:

Before i read about delimeter My "Reply a request subject" configuration was: RE: #$RequestId# : $Title

What did I configure wrong?