AlarmsOne has been helping you notify the right users at the right time using escalation policies. At times, some critical alarms remain unresolved even after the last person in the escalation policy has been notified. To help you make sure all alarms are resolved, we have provided an option to repeat the escalation policy until the alarm is closed. You can manually enable the repetition and execute the escalation policy again to repeat the notifications. You can also choose the time period to wait before repeating the escalation policy.

To learn how to set up escalation policy repetitions, click here.

If you have any queries, contact us at support@alarmsone.com